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You have a chance to review it, usually 30 days from the signing date, and decide if it will be enough or if you will need an extended warranty. Of course, you can decide if you want to use it at all. The concern should be on the appliances, the home systems, and the contractors. If you don’t own all the home systems that it covers, you may want to find a different one. For example, if it includes central heating systems, but all you own is central air, you may want to see if it allows you to add central heat to your home. Updating is often covered under the extended warranty to allow you to make your home more energy efficient and environmentally sustainable.

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01.14.2007 | 34 Comments

But she said that Metro Rooter was not one of their approved vendors. I told her that I have the Metro Rooter rep on the other phone and she said that they had done visits with 2 10 Home Warranty many times. So we went back and forth and Metro Rooter's rep said that they were doing business under some other name, Mr. Rooter. I was in the middle of two phones on either ear and I finally told this woman at 2 10 how to find Metro Rooter in their database. Then she got everything approved and changed the vendor from the one that was out of town to Metro Rooter. Metro Rooter came out and replaced our hot water heater for $500. But everything else has been great. There is a slight room for improvement. But overall, we’re very satisfied. Go ANYWHERE for a home warranty besides this SCAM COMPANY!They want my "failing" air conditioner compressor to FAIL before they pay for the repair!They have LIED to not only me, but to the contractor I HIRED because no contractors in this part of Southeast Arizona will deal with them!After authorizing the repair to my air conditioning system on Friday, July 27, 2018, on Monday afternoon, July 30, 2018, they do a COMPLETE backpedal!It's not enough that the compressor is FAILING, they want me and my family, along with my 82 year old mother in law who is suffering from Stage 4 Cancer to be totally WITHOUT air conditioning before this "warranty company" will do anything!If I could give NO STARS I WOULD!My washing machine went out on 7/8 and as of today 7/30 my washing machine is still out.

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01.14.2007 | 16 Comments

On 5/26/2018, I opened a claim for our washer which was starting to fail. They sent a repair guy to confirm the issue a few days later and collect the $100 deductible. A week after that, HWA informed me that I could either opt for a cash payout or order a replacement washer. I opted for the replacement washer. It is now 6/11/2018, and we are still waiting for our replacement washer. I called HWA's claims department and was informed that the manufacturer of our washer GE would be contacting us for a delivery date by 6/21/2018. Really?We have to wait an entire month to have our washer replaced?Crappy, slow service. Lowe's is right across the street. I could have bought a new washer THAT DAY. But it's too late. Now we're stuck waiting for this process to be completed.